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Ministry of Defence Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:



Ministry of Defence


Request a Deceased Person's Military Record

Certificate issue date:

Certificate expiry date:

Certificate status:


Desktop and Mobile


To achieve certification each undergoes a manual technical compliance review against WCAG 2.1 to level AA.

The underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

Journey 1

  1. Land on ‘Home’ page.
  2. Click ‘Accept all cookies’ button.
  3. Click ‘Yes’ radio button and then click ‘Save and Continue’ button.
  4. Details of the service person: Fill in fields with dummy data and then click ‘Save and Continue’ button.
  5. Details of the service person: Click ‘Save and Continue’ button.
  6. Your details: Fill in address fields with dummy data
  7. Full name:
  8. DAC email address
  9. Building name : unit 18 Llancoed house
  10. Town : Llandarcy
  11. Postcode : SA106FG
  12. COUNTRY : United Kingdom
  13. Use these details for billing: click ‘Yes’ radio button, and then click ‘Save and Continue’ button.
  14. Your details: Check each of the radio buttons on this page, click ‘Save and Continue’, then go back and click the next radio button down, and repeat the process until you have done each radio button once.
  15. Select I am not related button to proceed to the correct path
  16. Are you the immediate next of kin? : Click each radio button for ‘Yes’ then click ‘Save and Continue’ button.
  17. Check through your answers page: click ‘Accept and Pay’ button.
  18. Enter payment details
  19. 4444333322221111
  20. 02/24 for expiry
  21. 123 security code
  22. Now input a billing address as DAC address.
  23. Click the ‘Continue’ button.
  24. Application successful page
  25. Check both emails sent


  • Stage 1
  • Stage 2
  • Stage 3
  • Stage 4
  • Stage 5


This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.