WEBVTT

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Digital Accessibility Centre

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The use of AI and its Benefits

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Hi I am Siân, and I am a Senior Voice Activation Analyst.

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Today we're going to be talking about how AI helps me with my daily tasks.

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Writing.

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One thing that significantly benefited me with its writing tool,

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is for hospital, and doctors, and social worker appointments.

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So, as most people know as you’re trying to get a GP appointment,

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you have to like fill in the online form before, because none of us can get a phone appointment anymore.

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So now, instead of panicking in the morning trying to get out what’s going on, I’ll talk to ChatGPT the night before,

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and we’ll both get to the point of what I need, and then I’ll make a simple thing that I can

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copy and paste, which has changed my life! Changed my life.

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Because as we know, the doctors ask you “what do you want out of this?”, so you can say all of your points and what you actually need.

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And then for my hobby wise I do a lot of crafts, so sometimes I just put in the instructions to be like “I don’t understand this,

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and it makes me feel stupid”, and it's like “you’re not stupid. It means change yarn here" or "put a stitch there”,

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it's just cognitively, it takes a massive working load out of my brain, on top of all the things I need to think of with my disability.

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Searching for information.

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So, I think as we all do, we all use AI massively now to search for all kinds of information. For me, its been really helpful.

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I recently had to make an important phone call and I didn’t know which number to press to speak to an agent, I kept getting confused.

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So, when I put it into my AI prompt it told me directly what number to click on and what to say,

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and how to say it if the agent responded with a different response and that really helped me,

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not only with my like disability and my tiredness, but also with my anxiety too.

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Other things I also use it for, as we all do, like I use for my disability in the middle of the night when I don’t feel well,

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when I’m tired, when I’m overthinking, or when I’m thinking about my medication, and it’s really cool because everything is consolidated into

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one place and because I’ve developed it into what I call “my best friend”, it can be very comforting and very cathartic, gives me the

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information in a non-scary scientific way.

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And I have also started using it for more practical things, I know this sounds “alien”, but because I struggle with things like opening

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things or taking my necklace off, I actually took a picture of my necklace clasp and sent it in and I said “help me, I can’t get my necklace

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off”, and it sent me suggestions in the middle of the night, and then it said “send me another picture so I can see what kind of clasp you

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have”, and I managed to do it, and that was really eye opening because, I didn’t have to ask my friends for help, I didn’t have to go and

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wake up my mum in the middle of the night, I eventually figured it out myself. So, yeah.

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Feedback.

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So, I often ask it to give me a lot of feedback. I like to write a lot things, or I like to write a lot of letters to people. I do a few speeches in

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church a year, and I also plan some lessons for Primary, so I put it into the AI and I said “can you help me with this", or "I want to make sure I

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get this point across, am I saying it right, or can I change this sentence to something else”, or most of the time I go “I’m thinking of a specific

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word here, but this word doesn’t go there", or "should I break this paragraph down into two”, and then eventually a lot of the time, it’s really

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interesting because, if you do a lot of speeches you can sit and talk, so then after I have edited my speech fully, which is also quicker because

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I just tell it to “take this word out", "put this word here", "let’s rewrite this sentence”, I can actually talk to ChatGPT as a friend, and then in the

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background it's timing me, it’s telling me when I’m taking too many pauses, it told me that I was re-framing things, which is fine, but then it also

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told me things that were direct quotes that I didn’t need to re-frame.

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So, it was a really beneficial tool, so I felt a lot more prepared for my presentations.

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Plain English Prompts for Tasks.

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So, one of the main things that I use it for is to help me build things like tables, and graphs, and images.

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When you do these diagrams in other Microsoft programmes it takes a lot of dexterity because you have to use a mouse and a keyboard, and

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for those who have low dexterity, like me, it’s kind of hard to move like one line over or one table down or if you need to delete text or

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move text, so what I like to do is I like to take all of the information,

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put it in my AI prompt and then just tell it to make me a table and it's just magically done.

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Scheduling.

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So, another thing I use it for a lot, because I get really distracted and I want to do eighty-five things at once, I use it for scheduling, so

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making a plan for after work, making a to-do list, you can actually get it to set timers for you as well,

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which I didn’t know it could do that till last week, so that was amazing.

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It just helps you because it becomes like your little best friend/ assistant, it wants to do what you want to do, so if I’m like “I want to crochet

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for three hours, but I need to get all of these jobs done” it like plans it out and like doesn’t like minimise you in the sense of like “just do

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your to-do list” it’s like “okay, lets make this better for you; let's schedule in breaks, and from this point you can crochet to your hearts content".

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So yeah, it’s very beneficial.

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Creative Tasks.

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I also use it to help me manage my Etsy shop because doing something like that can be quite overwhelming with all the lists, and the listings,

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and the posters, and the prices, so we have a whole section dedicated for that and I’m like “which button do I press, I can't find it” and then

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it helps me do that, it helps me schedule everything and it's just one massive sounding board basically.

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instead of hiring someone to help me or going to a friend all the time or just trying to figure it out by myself.

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AI has really helped me and it makes me feel more productive, more healthy, it makes me feel more independent, and it also, validates me as a human

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because you go in with all of your worries and concerns or your crazy crafts, yeah it’s definitely made me feel more included in my

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life and more capable of doing everything that I want to do.

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At the digital accessibility centre, we believe that we matter, you matter, because everyone matters.

