Cabinet Office Time Facility Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

Cabinet Office Time Facility


Cabinet Office


Time Facility

Certificate issue date:


Desktop, Mobile and Tablet.


To achieve certification each undergoes a manual technical compliance review against WCAG 2.1 to level AA.

The underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

  • When interacting with the service with a mobile device and entering a custom name of an organisation into the 'What is the name of your organisation?' element, users are unable to successfully select the 'Continue' button as it is covered by the listbox results.
  • Also, after successfully submitting a name of an organisation, then returning to this element, the user's information is not retained.
  • Note: These issues are from a direct implementation from the GOV.UK Design System autocomplete element, of which it is currently still receiving relevant updates.


This certificate was issued on the 24th May 2022 and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.