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DVLA DVLA Acquire From Trade Service Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

DVLA-AFT/26

Client:

DVLA

Project:

DVLA Acquire From Trade Service

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each service undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The service underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

High Priority (WCAG 2.2 A) and Medium Priority (WCAG 2.2 AA)

There are no known WCAG 2.2 A or AA accessibility issues.

Low Priority (WCAG 2.2 AAA)

Change on Request

Links open in a new tab without prior warning.

Colour Contrast (Enhanced)

Text was found with an insufficient colour contrast ratio against background colours.

Usability Issues (Non-WCAG)

Error Summary Structure

Content within the error summary has not been structured in the expected manner.

Error Messages

Error messages did not describe errors in the expected manner.

Question Pages Structure

The structure of a question page was not the expected layout.

Check Answer Functionality

The structure of the check answer page is not the expected format for a GOV service.

Check Answer Group Structure

The check answer page contains grouping structure that is not required.

Details Element

A details element has been used which affects interaction for certain assistive technology users.

Image Positioning

The positioning of an image makes it difficult to understand when viewed on a mobile device.

Language Link Location

The location of a language link is not the expected location for a GOV.UK service.

Back To Top Link

A back to top link was not present for pages where extensive content was present.

Input Text Styling

Inputs text has been styled in a way that may cause legibility issues for users.

Confirmation Page

The confirmation page was not structured in the expected manner.

Journey

Journey 1 - Unsuccessful Look-up (test every step)

URL:  https://vehicle-management-vmpr-aft-external.dvla.gov.uk/

  1. Provide Trader details
    1. Enter Test and your initials
    2. Continue
  2. Does the trader require an email?
    1. Enter your Dac email
    2. Continue
  3. Find Traders address
    1. house number blank,
    2. post code _______
    3. Select find an address and select any from the list
    4. Continue
  4. Details of vehicle being sold
    1. Vehicle registration – ______
    2. Doc ref – ___________
    3. Continue
  5. Unable to find vehicle record

Journey 2 – Successful (Test step 5 through to 15)

URL:  https://vehicle-management-vmpr-aft-external.dvla.gov.uk/

  1. Provide Trader details (tested in J1)
    1. Enter Test and your initials
    2. Continue
  2. Does the trader require an email? (tested in J1)
    1. Enter your Dac email
    2. Continue
  3. Find Traders address (tested in J1)
    1. house number blank,
    2. post code _______
    3. Select find an address and select any from the list
    4. Continue
  4. Details of vehicle being sold (tested in J1)
    1. Vehicle registration – ______
    2. Doc ref – ___________
    3. Continue
  5. Is the vehicle being sold privately or business?
    1. Select private individual, continue
  6. Enter new keeper name
    1. Select any new keeper title
    2. Input any new keeper first name
    3. Input new keeper surname
    4. continue
  7. Enter any new keeper date of birth (optional)
  8. Input new keeper driving licence (optional)
  9. Does new keeper want an email of confirmation? No
  10. Find new keeper details
    1. Input new keepers address house number blank
    2. post code _______
    3. find address
    4. Select address
  11. Vehicle tax or SORN
    1. select Neither, continue
  12. Enter date of sale
    1. use todays date, continue 
  13. Mileage (optional) continue
  14. Complete and confirm
    1. check the box and confirm sale
    2. Finish 
  15. Successful Thank you screen

Journey 3 - No disposal marker on record (Test step 5 Only)

URL:  https://vehicle-management-vmpr-aft-external.dvla.gov.uk/

  1. Provide Trader details (tested in J1)
    1. Enter Test and your initials
    2. Continue
  2. Does the trader require an email? (tested in J1)
    1. Enter your Dac email
    2. Continue
  3. Find Traders address (tested in J1)
    1. house number blank,
    2. post code _______
    3. Select find an address and select any from the list
  4. Details of vehicle being sold (tested in J1)
    1. Vehicle registration – _______
    2. Doc ref – ___________
    3. Continue
  5. A keeper is on the record page

Journey 4 – V5C Suppression Marker (Test step 5 only)

URL:  https://vehicle-management-vmpr-aft-external.dvla.gov.uk/

  1. Provide Trader details (tested in J1)
    1. Enter Test and your initials
    2. Continue
  2. Does the trader require an email? (tested in J1)
    1. Enter your Dac email
    2. Continue
  3. Find Traders address (tested in J1)
    1. house number blank,
    2. post code _______
    3. Select find an address and select any from the list
  4. Details of vehicle being sold (tested in J1)
    1. Vehicle registration – ______
    2. Doc ref – ___________
    3. Continue
  5. Vehicle is part of a suppressed fleet page

Journey 5 – Date of Sale incompatible (Test step 12 & 13)

URL:  https://vehicle-management-vmpr-aft-external.dvla.gov.uk/

  1. Provide Trader details (tested in J1)
    1. Enter Test and your initials
    2. Continue
  2. Does the trader require an email? (tested in J1)
    1. Enter your Dac email
    2. Continue
  3. Find Traders address (tested in J1)
    1. house number blank,
    2. post code _______
    3. Select find an address and select any from the list
  4. Details of vehicle being sold (tested in J1)
    1. Vehicle registration – _______
    2. Doc ref – ___________
    3. Continue
  5. Is the vehicle being sold privately or business? (Tested in J2)
    1. Select private individual, continue
  6. Enter new keeper name (Tested in J2)
    1. Select any new keeper title
    2. Input any new keeper first name
    3. Input new keeper surname
    4. continue
  7. Enter any new keeper date of birth (optional) (Tested in J2)
  8. Input new keeper driving licence (optional) (Tested in J2)
  9. Does new keeper want an email of confirmation? No (Tested in J2)
  10. Find new keeper details (Tested in J2)
    1. Input new keepers address house number blank
    2. post code _______
    3. find address
    4. Select address
  11. Vehicle tax or SORN (Tested in J2)
    1. select Neither, continue
  12. Enter date of sale
    1. 29/12/2019
    2. Error occurs
  13. Enter date of sale
    1. 29/12/2020
    2. Different error occurs

Journey 6 – Manual Address (Test step 11 & 12)

URL:  https://vehicle-management-vmpr-aft-external.dvla.gov.uk/

  1. Provide Trader details (tested in J1)
    1. Enter Test and your initials
    2. Continue
  2. Does the trader require an email? (tested in J1)
    1. Enter your Dac email
    2. Continue
  3. Find Traders address (tested in J1)
    1. house number blank,
    2. post code _______
    3. Select find an address and select any from the list
  4. Details of vehicle being sold (tested in J1)
    1. Vehicle registration – ______
    2. Doc ref – ___________
    3. Continue
  5. Is the vehicle being sold privately or business? (Tested in J2)
    1. Select private individual, continue
  6. Enter new keeper name (Tested in J2)
    1. Select any new keeper title
    2. Input any new keeper first name
    3. Input new keeper surname
    4. continue
  7. Enter any new keeper date of birth (optional) (Tested in J2)
  8. Input new keeper driving licence (optional) (Tested in J2)
  9. Does new keeper want an email of confirmation? No (Tested in J2)
  10. Find new keeper details (Tested in J2)
    1. Input new keepers address house number blank
    2. post code SA67JG
    3. find address
  11. Select my address is not in the list
  12. Enter a new keeper address

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines v2.2 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.