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DVLA - Report an Untaxed Vehicle Service Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

DVLA-RUV/26

Client:

DVLA

Project:

Report an Untaxed Vehicle Service

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each service undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The service underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

High (WCAG 2.2 A) and Medium (WCAG 2.2 AA)

There are no known outstanding WCAG 2.2 A or AA issues.

Journey

Journey 1- Proceeding through the service

  1. Report An Untaxed Vehicle
    https://contact.dvla.gov.uk/report-untaxed-vehicle
    1. Test this page
    2. Registration Number: AB12 CDE
    3. Vehicle Manufacturer: KIA
    4. Vehicle Model: Sportage GT-Line
    5. Vehicle Colour: Red
    6. Click ‘Continue’
  2. Report An Untaxed Vehicle
    1. Do not click submit on this page
    2. Test this page

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

The issues identified in the initial audit represent the specific accessibility barriers encountered during testing at the time of assessment. This certification applies solely to the issues documented in the original audit report and confirms that the remediation work undertaken to address those findings was assessed during subsequent retesting as satisfactorily meeting the applicable Web Content Accessibility Guidelines (WCAG) success criteria.

Please note that additional instances of the same or similar accessibility barriers may exist elsewhere within the service. Any pages, components, user journeys, functionality, or content that were not included within the defined scope of testing have not been assessed and are therefore not covered by this certificate.

This certificate does not constitute confirmation that all accessibility issues within the service have been identified or remediated. To ensure ongoing compliance with WCAG, responsibility for ensuring that the same or equivalent remediations are applied wherever those barriers exist, including any areas not covered by the original audit, remains with the client.

We audit against the Web Content Accessibility Guidelines V2.2 level A and level AA to test how accessible the service is, using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.