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Denbighshire Housing Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

DShireHsg/23

Client:

Denbighshire County Council

Project:

Denbighshire Housing

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each website undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The website underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

High Priority Issues (Level A)

  • The skip doesn't appear on all pages.
  • Focus order is not correct in places.
  • Non-descriptive links and buttons.
  • Links and buttons were found without accessible text.
  • Links were found that use general text like 'Click Here' with no surrounding text explaining link purpose.
  • The visual label must appear in the accessible name of links and controls.
  • Multiple heading level ones have been used.
  • IMG elements must have an accessible name.
  • Decorative images are not ignored by screen readers.
  • Clickable controls are missing ARIA roles.
  • Document title were found to be blank.
  • Data tables row and column headers were not marked up using th elements.
  • Active elements must not appear as a descendant of another active element.
  • PDFs must be tagged to be accessible by screen readers.
  • Figures and images in PDF documents should have non blank ALT text.

Medium Priority Issues (Level AA)

  • No keyboard highlighting on the main categories (such as "Pay your rent")

Journey

  1. Homepage (inc. search, carousel, hamburger menu) Cookies policy – click ‘ I am fine with this’
    URL : https://www.denbighshirehousing.co.uk/
  2. Homepage (Welsh) - Cookies policy – click ‘ I am fine with this’
    URL : https://www.taisirddinbych.co.uk/
  3. Search results
    URL : 
  4. Covid update 
    URL : https://www.denbighshirehousing.co.uk/coronavirusupdate/
  5. Llwyn Eirin - View ‘about’, in the drop downs in house types - view four-bedroom specification and house type2, and also view site plan
    URL : https://www.denbighshirehousing.co.uk/LlwynEirin/
  6. Changes to your tenancy URL : https://www.denbighshirehousing.co.uk/changes-to-your-tenancy/
  7. Pest control form – fill in the form by entering your details, click ‘I agree, and I am not a robot’ then submit 
    URL : https://www.denbighshirehousing.co.uk/formbuilder/pest-control/view/
  8. Rents and charges 
    URL : https://www.denbighshirehousing.co.uk/rents-and-charges/
  9. Your benefits 
    URL : https://www.denbighshirehousing.co.uk/your-benefits-and-universal-credit/
  10. Investing in our homes - (inc. carousel and select an image from the carousel) 
    URL : https://www.denbighshirehousing.co.uk/investing-in-our-homes/
  11. Asbestos 
    URL : https://www.denbighshirehousing.co.uk/asbestos/
  12. News 
    URL : https://www.denbighshirehousing.co.uk/news/
  13. Newsletter PDF 
    URL : https://www.denbighshirehousing.co.uk/media/documents/issue-7-spring-2021-en.pdf
  14. Accessibility statement
    URL : https://www.denbighshirehousing.co.uk/accessibility-statement-for-denbighshire-housing/ 
  15. Winners 
    URL : https://www.denbighshirehousing.co.uk/winners/
  16. Contact us – fill in the form by entering your details, click ‘I agree, and I am not a robot’ then submit
    URL : https://www.denbighshirehousing.co.uk/formbuilder/contact-us/view/

 

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

The issues identified in the initial audit represent the specific accessibility barriers encountered during testing at the time of assessment. This certification applies solely to the issues documented in the original audit report and confirms that the remediation work undertaken to address those findings was assessed during subsequent retesting as satisfactorily meeting the applicable Web Content Accessibility Guidelines (WCAG) success criteria.

Please note that additional instances of the same or similar accessibility barriers may exist elsewhere within the website. Any pages, components, user journeys, functionality, or content that were not included within the defined scope of testing have not been assessed and are therefore not covered by this certificate.

This certificate does not constitute confirmation that all accessibility issues within the website have been identified or remediated. To ensure ongoing compliance with WCAG, responsibility for ensuring that the same or equivalent remediations are applied wherever those barriers exist, including any areas not covered by the original audit, remains with the client.

We audit against the Web Content Accessibility Guidelines V2.2 level A and level AA to test how accessible the website is, using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.