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Infected Blood Compensation Authority: Make a Claim Service Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

IBCA-Claim/25

Client:

Infected Blood Compensation Authority

Project:

Make a Claim Service

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each service undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The service underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

No known accessibility issues.

Journey

  1. Enter your unique code from IBCA (Placeholder)
    https://ci.ibca.org.uk/make-a-claim/living-infected-enter-unique-code
    1. Registration ID – ________
    2. Select ‘Continue’
  2. Before you continue
    1. Select ‘Continue’
  3. Your compensation claim
    1. Select ‘Confirm registration details’
  4. Confirm your registration details
    1. Select ‘Confirm’
  5. Your compensation claim (already tested)
    1. Select ‘Personal details’
  6. What was your sex at birth?
    1. Select ‘Male’
    2. Select ‘Continue’
  7. What is your National Insurance number?
    1. Enter: _________
    2. Select ‘Continue’
  8. What type of national health number do you have?
    1. Select ‘NHS number’
    2. Select ‘Continue’
  9. What is your national health number?
    1. Enter: _________
    2. Select ‘Continue’
  10. Check your answers
    1. Select ‘Continue’
  11. Your compensation claim (already tested)
    1. Select ‘Legal and healthcare details’
  12. Do you already have legal support?
    1. Select ‘Yes’
    2. Select ‘Continue’
  13. What is the name of the legal company?
    1. Enter: DAC Test
    2. Select ‘Continue’
  14. What is your solicitor's full name?
    1. Enter: DAC Solicitor
    2. Select ‘Continue’
  15. What is their email address?
    1. Enter: test@test.com
    2. Select ‘Continue’
  16. What is their phone number?
    1. Enter: _________
    2. Select ‘Continue’
  17. Do you know the name of your GP surgery?
    1. Select ‘Yes’
    2. Select ‘Continue’
  18. What is the name of your GP surgery?
    1. Enter: DAC Surgery
    2. Select ‘Continue’
  19. What is your GP surgery's email address?
    1. Enter: test@test.com
    2. Select ‘Continue’
  20. What is your GP surgery's phone number?
    1. Enter: ___________
    2. Select ‘Continue’
  21. Do you know the name of your GP?
    1. Select ‘Yes’
    2. Select ‘Continue’
  22. What is their full name?
    1. Enter: DAC Tester
    2. Select ‘Continue’
  23. Check your answers
    1. Select ‘Continue’
  24. Your compensation claim (already tested)
    1. Select ‘Infection details’
    2. Select ‘Continue’
  25. Do you know what year you were infected with HIV?
    1. Select ‘I know the exact year’
    2. Select ‘Continue’
  26. What year were you infected with HIV?
    1. Enter: 2025
    2. Select ‘Continue’
  27. Do you know what year you were diagnosed with HIV? – Select ‘I know the exact year’
    1. Select ‘Continue’
  28. What year were you diagnosed with HIV?
    1. Enter: 2025
    2. Select ‘Continue’
  29. Do you know what year you were infected with Hepatitis B?
    1. Select ‘I’m not sure’
    2. Select ‘Continue’
  30. Have you had Hepatitis B for more than 6 months?
    1. Select ‘Yes’
    2. Select ‘Continue’
  31. Do you know what year you were infected with Hepatitis C?
    1. Select ‘I know the exact year’
    2. Select ‘Continue’
  32. What year were you infected with Hepatitis C?
    1. Enter: 2025
    2. Select ‘Continue’
  33. Have you had Hepatitis C for more than 6 months?
    1. Select ‘I’m not sure’
    2. Select ‘Continue’
  34. Have you had any of these conditions?
    1. Select ‘Yes’
    2. Select ‘Continue’
  35. Do you know what year you were diagnosed?
    1. Select ‘I’m not sure’
    2. Select ‘Continue’
  36. Have you had any of these conditions or needed these treatments?
    1. Select ‘Yes’
    2. Select ‘Continue’
  37. Do you know what year you were diagnosed?
    1. Select ‘I’m not sure’
    2. Select ‘Continue’
  38. Do you have a bleeding disorder?
    1. Select ‘Yes’
    2. Select ‘Continue’
  39. Check your answers
    1. Select ‘Continue’
  40. Your compensation claim (already tested)
    1. Select ‘Settlements and damages’
  41. Have you received any legal settlements or damages?
    1. Select ‘Yes’
    2. Select ‘Continue’
  42. How much did you receive in legal settlements or damages?
    1. Enter: 1234
    2. Select ‘Continue’
  43. Your compensation claim (already tested)
    1. Select ‘Supporting documents’
  44. Your supporting documents
    1. Do you have any supporting documents to share? – Select ‘Yes’
    2. Select ‘Continue’
  45. How would you like to share your supporting documents?
    1. Select ‘Email’
    2. Select ‘Continue’
  46. How to email us your supporting documents
    1. Test the page and select ‘Back’
  47. How would you like to share your supporting documents? (already tested)
    1. Select ‘Post’
    2. Select ‘Continue’
  48. How to post us your supporting documents
    1. Select ‘Continue’
  49. Your compensation claim (already tested)
    1. Select ‘Accept and send’
  50. Would you like an email confirmation of your claim?
    1. Select ‘Yes’
    2. Select ‘Continue’
  51. What is your email address?
    1. Enter: test@test.com
    2. Select ‘Continue’
  52. We've received your claim
    1. Test the page

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.2 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.