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Moorcroft Debt Recovery Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:




Certificate issue date:

Certificate expiry date:

Certificate status:


Desktop and Mobile


To achieve certification each website undergoes a manual technical compliance review against WCAG 2.1 to level AA.

The website underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

No Single of Double A violations were found.

Triple A (Low Priority)

  • Links were found to be non-descriptive (out of context)
  • Links were found to open in a new tab without warning users beforehand.


Journey 1

  1. Homepage
  2. Contact us
  3. Contact us form
    Test form but do not submit.
  4. About
  5. FAQ
  6. Make a quick payment
  7. Enter details
  8. My account login
  9. Account homepage
  10. Set up direct debit
    (Contact Details AND Account Details)
  11. Offer of repayment
    (Complete form, don't submit)
  12. Logout

Journey 2

Test the following pages using the 5 accessibility modes activated on one desktop browser and one mobile browser.

  1. Home
  2. FAQ
  3. Make a quick payment


This certificate was issued on the and represents the state date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible the website is, using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.