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SmartSurvey Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

SmartSurvey/25

Client:

SmartSurvey

Project:

SmartSurvey (Phase 2)

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each website undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The website underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

There are no observed issues at the Level A or Level AA WCAG priority categories.

Journey

  1. All Question Types - Accessibility Testing – Text input questions
    https://www.smartsurvey.co.uk/t/a11y-all-new
    1. Test this page 
    2. Type ‘DAC Test’ followed by your initials into the ‘Your full name’ edit field 
    3. Type ‘your DAC email into the ‘Your email address’ edit field 
    4. Type ‘any number above ‘18’ into the ‘Please enter your age’ edit field 
    5. Type ‘Suite 18, Llan Coed House, Darcy Business Park, Llandarcy, Skewen’ into the ‘House number and Street’ edit field 
    6. Type ‘Neath’ into the ‘Town/City’ edit field 
    7. Type ‘West Glamorgan’ into the ‘County’ edit field 
    8. Type ‘SA10 6FG’ into the ‘Postcode’ edit field 
    9. Type ‘DAC TEST’ then your initials for your 3 words in the ‘Please describe yourself in 3 words’ textarea 
    10. Click ‘Next page’ 
  2. All Question Types - Accessibility Testing – Radio button questions
    1. Test this page 
    2. Select any radio button for the ‘What is your age group?’ section 
    3. Select any radio button for the ‘Please select your nationality?’ section 
    4. Select any radio button for the ‘What best describes your shopping habits?’ section 
    5. Click ‘Next page’ 
  3. All Question Types - Accessibility Testing – Checkbox questions
    1. Test this page 
    2. Select a checkbox 1 per list within the ‘Which of the following devices do you own?’ section (For example, Windows, Chromebook, Apple iPad & Apple iPhone) 
    3. Select 2 checkboxes within the ‘Which appliances do you own? (at least 2 required)’ section 
    4. Type dummy data into the ‘Comment:’ textarea 
    5. Click ‘Next page’ 
  4. All Question Types - Accessibility Testing – Dropdown questions 
    1. Test this page 
    2. Select ‘2 tickets’ for the ‘How many tickets do you require (5 maximum)?’ dropdown 
    3. Within the textarea, type the following below
      • Dac Testing, 24 
      • Dac Tester, 25 
    4. Click ‘Next page’ 
  5. All Question Types - Accessibility Testing - Customer Experience questions
    1. Test this page 
    2. Select any star rating in the ‘Please rate your experience?’ section (For SR and VA this may show up as radio buttons called ‘Icon representing a star’) 
    3. Select any number within the ‘How likely is it that you would recommend this company to a friend or colleague?’ section. (For SR and VA this may show up as radio buttons called ‘6 out of 10’ if you select the number 6.) 
    4. Select any radio button for the ‘How easy was it to resolve your issue today?’ radio section 
    5. Click ‘Next page’ 
  6. All Question Types - Accessibility Testing - Radio button Matrix questions
    1. Test this page 
    2. Select any radio buttons for the ‘Please provide your opinion on the following food choices...’ section 
    3. Type dummy data into the ‘Comment:’ textarea 
    4. Select any radio buttons for the ‘Rate these products in order of preference.’ Section 
    5. Click ‘Next page’ 
  7. All Question Types - Accessibility Testing - Checkbox Matrix Questions
    1. Test this page 
    2. Select any checkboxes for the ‘What do you like about the following foods? (tick all that apply)’ section 
    3. Type dummy data into the ‘Comment:’ textarea 
    4. Click ‘Next page’ 
  8. All Question Types - Accessibility Testing - Textbox Matrix Questions
    1. Test this page 
    2. Type ‘Good’, ‘Expensive’ and ‘Fantastic’ into the ‘All Pizzas’ edit fields for ‘Taste’, ‘Cost’ and ‘Quality’ 
    3. Type ‘Good’, ‘Expensive’ and ‘Fantastic’ into the ‘All Burgers’ edit fields for ‘Taste’, ‘Cost’ and ‘Quality’ 
    4. Type ‘Good’, ‘Expensive’ and ‘Fantastic’ into the ‘All fruit’ edit fields for ‘Taste’, ‘Cost’ and ‘Quality’ 
    5. Type dummy data into the ‘Comment:’ textarea 
    6. Click ‘Next page’ 
  9. All Question Types - Accessibility Testing - Dropdown Matrix Questions
    1. Test this page 
    2. Select any options from ‘All Pizzas’ dropdown for ‘Taste’, ‘Cost’ and ‘Quality’ 
    3. Select any options from ‘All Burger’ dropdown for ‘Taste’, ‘Cost’ and ‘Quality’ 
    4. Select any options from ‘All Fruit’ dropdown for ‘Taste’, ‘Cost’ and ‘Quality’ 
    5. Type dummy data into the ‘Comment:’ textarea 
    6. Click ‘Next page 
  10. All Question Types - Accessibility Testing - Semantic Differential Questions
    1. Test this page 
    2. Select any radio button for the ‘Pizza’ (Unhealthy – Healthy) section 
    3. Select any radio button for the ‘Cheeseburger’ (Unhealthy – Healthy) section 
    4. Select any radio button for the ‘Chips’ (Unhealthy – Healthy) section 
    5. Type dummy data into the ‘Comment:’ textarea 
    6. Click ‘Next page’ 
  11. All Question Types - Accessibility Testing 
    1. Test this page 
    2. Type ‘30’ into the ‘Rent or mortgage’ edit field 
    3. Type ‘15’ into the ‘Gas or electric bills’ edit field 
    4. Type ‘15’ into the ‘Water’ edit field 
    5. Type ‘10’ into the ‘Cable/satellite’ edit field 
    6. Type ‘10’ into the ‘Streaming services’ edit field 
    7. Type ‘10’ into the ‘Groceries’ edit field 
    8. Type ‘10’ into the ‘Other’ edit field 
    9. Type dummy data into the ‘Comment:’ textarea 
    10. Click ‘Next page’ 
  12. File Upload Questions
    1. Test the page  
    2. Upload image that is sent in the email  
    3. Enter dummy data into the textbox  
    4. Click next page  
  13. Ranking Questions
    1. Test the page  
    2. Rank the colours in any order  
    3. Enter dummy data into the textbox  
    4. Click next page  
  14. Searchable Dropdown Questions
    1. Test the page  
    2. Select any option from the dropdown menu  
    3. Enter dummy data into the textbox  
    4. Click next page  
  15. Date & time questions
    1. Test the page  
    2. Select any date for when is your birthday  
    3. Select any date and time for when did experience these episodes? 
    4. Enter dummy data into the textbox  
    5. Click next page  
  16. Slider Questions need to press enter to move around with JAWS IN CONTEXT ? contrast?
    1. Test the page  
    2. Select any amount for each of the questions using the sliders  
    3. Enter dummy data into the textbox  
    4. Click next page  
  17. You have completed this survey!
    1. Test the page  

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.2 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.