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The Cabinet Office's Civil Service People Survey Service Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

CS-PS/25

Client:

Cabinet Office

Project:

Civil Service People Survey

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each service undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The service underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of known issues

  • There are no known accessibility issues at priority levels Single or Double A.

Journey

Survey (Desktop and Mobile testing)

Please find below the link to test the CSPS 2025 survey. 
https://ukcivilservice.fra1.qualtrics.com/jfe/form/SV_87ZIWOMGc3Ilu9E?Q_TS_ID=TS_AA0RU2HtlnIud2q&Q_TS_RS=Self&Q_EE_ANON=1&_=1

  1. Landing page
    1. Test the page
    2. Select ‘ I am starting Civil Service survey for the first time’
    3. Select ‘Next’
  2. Team code
    1. Test the page
    2. Enter code “DBT Department for Business and Trade (Corporate Report)”
  3. Wrong Team code selected
    1. Test the page
    2. Click ‘Back’
  4. Team code
    1. Enter the code: ACAS0000
    2. Select ‘Next’
  5. Wrong Team code selected
    1. Test the page
    2. Go back to the previous page
  6. team code
    1. Enter the code: ACAS0003
    2. Select ‘Next’

Journey 2

  1. My work
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  2. Save and exit
    1. Select ‘Save and exit’
    2. Test the page that appears
    3. Copy the code that appears
  3. Landing page
    1. Re follow the url:
      https://ukcivilservice.fra1.qualtrics.com/jfe/form/SV_87ZIWOMGc3Ilu9E?Q_TS_ID=TS_AA0RU2HtlnIud2q&Q_TS_RS=Self&Q_EE_ANON=1&_=1
    2. Select ‘I am returning to the survey’
    3. Paste the code given
    4. Continue through the service
  4. Organisational objectives and purpose
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  5. My manager
    1. Test the page
  6. Select any radio buttons and select ‘Next’
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  7. My team
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  8. Inclusion and fair treatment
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  9. Resources and workload
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  10. Pay and benefits
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  11. Leadership and managing change
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  12. Engagement
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  13. Taking action
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  14. Progress update
    1. Test the page
    2. Select ‘Next’
  15. Organisational culture
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  16. Cross-Government Priorities
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  17. Future intentions
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  18. Civil Service Code
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  19. Discrimination
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  20. Bullying and Harassment
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  21. Comments
    1. Test the page
    2. Enter ‘Test’ into the form field and select ‘Next’
  22. Progress update
    1. Test the page
    2. Select ‘Next’
  23. Personal Wellbeing
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  24. Health and Wellbeing
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  25. About your job (page 1 of 3)
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  26. About your job (page 2 of 3)
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  27. About your job (page 3 of 3)
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  28. About you (page 1 of 4)
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  29. About you (page 2 of 4)
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  30. About you (page 3 of 4)
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  31. About you (page 4 of 4)
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  32. Progress update
    1. Test the page
    2. Select ‘Next’
  33. Local Questions
    1. Test the page
    2. Select ‘Next’
  34. Change Management
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  35. Collaboration and Team Performance
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  36. Customer Service
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  37. Progress update
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  38. Progress Message
    1. Test the page
    2. Select ‘Next’
  39. Socio-Economic Background (page 1 of 2)
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  40. Socio-Economic Background (page 2 of 2)
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  41. Topical questions
    1. Test the page
    2. Select any radio buttons and select ‘Next’
  42. Submit your survey
    1. Test the page
    2. Select ‘Submit Survey’
  43. Survey Submitted
    1. Test the page

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.2 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.