Anxiety and Panic Disorder: the difficulties faced by users online

11/11/2016 Edited by Mike Taylor


In our post this week I asked Lee Stone, our Lead Team Support and Technical Auditor, what his difficulties are while navigating the web.

1: Could you describe your disability?
I have suffered with a panic/anxiety disorder for 16 years.

2: What problems do you encounter while navigating a website?
Time outs increase anxiety as I need time to navigate and plan my journey. When I get logged out I have to start all over again. Flickering images/videos distract me from sections of web pages, and I lose my place in the page easily.

3: What would your top wishes be for an accessible website??
Plain text, and navigation which is easy to follow.