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DAC AA Certification badge

Denbighshire County Council

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number: Denbighshire County Council/24092020

Client: Denbighshire County Council

Product: Website

Certificate Issued From: 24th September 2020 Until: 23rd September 2021

Platform: Desktop and mobile


To achieve certification each product undergoes a manual technical compliance review against WCAG 2.1 to level AA.

The product is also tested by a team of Users with a wide range of disabilities, including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

Known Accessibility Issues

  • Form fields were found to lack appropriate labelling.
  • Images were found to lack appropriate alternative text.

Scope of Testing

Find Job Listings

  1. From landing page, click 'Jobs and (Denbighshire County Council) Employees'
  2. Click ‘Search job vacancies’

Find library information

From landing page, click ‘Rhyl library and one stop shop’

Find education information

Test landing page

Search planning applications

Click on the 'Find a planning application' link

Contact us information

Test landing page

Check bin collection dates

  1. From landing page, click ‘Bins collection dates’
  2. Type ‘LL16 3HF’ into the ‘postcode’ text field, click ‘View bin collections’
  3. Test results page

Apply for a bus pass (concessionary travel)

  1. From landing page, click ‘Apply for a bus pass’
  2. Click ‘Apply for a concessionary travel card’
  3. External website out of scope

Find information about 'Ruthin Gaol' heritage site

From landing page, click ‘Ruthin Gaol’

Find out how to apply for social housing

Test landing page

Find out how to make a Council tax payment

Test landing page

Find information about Rhyl waste and recycling centre

  1. From landing page, click ‘Marsh Road, Rhyl’
  2. Test page

Apply for blue badge

Click ‘Apply for or renew a Blue Badge Online’

Complete a search query (using Google search)

Enter ‘bins’ into the Google search box (not the main site one), click ‘Search’

Contact the Council tax team (Online form)

  1. Enter the following details
  2. First name- John
  3. Last name- Doe
  4. Email- This email address is being protected from spambots. You need JavaScript enabled to view it.
  5. Reference number- 123456789
  6. Post code- LL15 1YN
  7. Click ‘Find Address’
  8. Click ‘Next page’
  9. Enter the following into the ‘Your enquiry’ text field ‘Neque porro quisquam est qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit’
  10. Click ‘Submit’

Find information about Rhyl Sky Tower car park

Test landing page

Search for job vacancies (Welsh language version)

  1. Click ‘Swyddi a gweithwyr (Cyngor Sir Ddinbych)’
  2. Click ‘Swyddi gwag’

Find information about Rhyl waste and recycling centre (Welsh language version)

Click ‘Marsh Road, Y Rhyl’

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