DWP Child Maintenance Portal Accreditation
Digital Accessibility Centre Certificate of Accreditation
Accreditation Certificate Number: DWP Child Maintenance Portal /01
Client: Department for Work and Pensions
Service: Child Maintenance Portal
Certificate Issued From: 12th August 2021 Until: 11th August 2022
Platform: Desktop and mobile
Certification:
To achieve certification each product undergoes a manual technical compliance review against WCAG 2.1 to level AA.
The service underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.
All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)
Known Accessibility Issues
- none identified

Scope of Testing
- Login
- Home Page/Case Details
- Send Message & Upload File
- Messages and Contact History
- Payments/View payment plan/Online Statement
- Payments/Make a payment plan
- Report a change - Screenshot
- Report a change - Missed Payments
- Report a change - Boarding school
- Report a change - Contact Costs
- My Details