HS2 Track my case Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number: HS2 - Track my case

Client: HS2

Product: Track my case

Certificate Issued From: 25th June 2021 Until: 24th June 2022

Platform: Desktop and mobile


To achieve certification each product undergoes a manual technical compliance review against WCAG 2.1 to level AA.

The product is also tested by a team of Users with a wide range of disabilities, including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

Known Accessibility Issues

  • Pages within the ‘Login and verification' process were deemed to be outside of the developers control and have been flagged to the relevant parties. These screens have not been covered within this certification. This certification applies only to the HS2 - Track my case service pages beyond the login and verification screens.
  • DAC Certification logo