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Manolo Blahnik Sales Website Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

MB-Main/25

Client:

Manolo Blahnik

Project:

Manolo Blahnik - Sales site

Certificate issue date:

Certificate expiry date:

This certificate has been issued under the proviso that the Manolo Blahnik Main Website is currently being remediated to become more inclusive. Please see the list of Known Accessibility Issues to see the progress in this endeavour.

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each website undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The site underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

Below is a list of issues known to Manolo Blahnik Main which cannot be fixed as they are 3rd party modules.

  • The payment gateway module causes automatic field progression.
  • The focus is hidden on the chatbot.

Here is a list of issues being addressed by Manolo Blahnik, but are not yet resolved

  • Video does not have captions.
  • There are locations where a "Read more" button causes incorrect focus order.
  • The description List in the "Product Details" is not marked up.
  • Menu in the main "filter" section does not advise their expansion status.

Here is a list of issues currently found on the last accessibility test of the Manolo Blahnik Main Website by the DAC. (See Scope of Testing below.) 

  • The large hero image is a link but does not have any link text.
  • The two buttons are available to the user to change the slide do not contrast the background.
  • Screen reader users may be unaware that an error has occurred as screen reading software do not announce the messages.
  • The reduced sale price is in a red that may not be easily seen against the grey background, especially for those who may have Low Vision or Colour Deficiency.
  • Combobox does not operate as suggested by Screen Reading Software.
  • With a viewport width of 320px:
    • The section ‘Read the Stores’ does not fit on the screen.

Journey

  1. Homepage
    https://www.manoloblahnik.com/gb/
    1. Select ‘Search’ and enter ‘Red’
    2. Enter the world of Manolo Blahnik – Enter your DAC email address
    3. Select ‘SIGN UP’
    4. Test the ‘Thank you’ modal
  2. Register a new account
    https://www.manoloblahnik.com/gb/customer/account/create/
    1. Title – Select your preferred title
    2. First Name – Enter your first name
    3. Last Name – Enter your last name
    4. Date of Birth – Select your date of birth
    5. Gender – Select your gender
    6. Email – Enter your DAC email address
    7. Phone Number – Enter your phone number
    8. Password – Enter: DACTest123$
    9. Confirm Password – Enter: DACTest123$
    10. Select the ‘Sign Up for Newsletter’ checkbox
    11. Select ‘REGISTER ACCOUNT’
  3. Sign in/Register
    https://www.manoloblahnik.com/gb/customer/account/login/
    1. Email – Enter your DAC email address
    2. Password – Enter: DACTest123$
    3. Select ‘LOG IN’
  4. Account overview
    https://www.manoloblahnik.com/gb/customer/account
    1. Test the page
  5. Personal Details
    https://www.manoloblahnik.com/gb/customer/account/edit/
    1. Test the page
  6. Customer Address https://www.manoloblahnik.com/gb/customer/address/new/
    1. Street Address – Enter: 1 Test Street
    2. Zip/Postal Code – Enter: AA1 1AA
    3. City – Enter: Cardiff
    4. Country – Select ‘United Kingdom’
    5. Select ‘SAVE’
  7. Address Book
    https://www.manoloblahnik.com/gb/customer/address/index/
    1. Test the page
  8. Women
    https://www.manoloblahnik.com/gb/women/women-all.html
    1. Test the page
  9. New Collection
    https://www.manoloblahnik.com/gb/women/edits/newcollection.html
    1. Select ‘Filters’
    2. Select ‘Sort by’
    3. Select ‘Gallery’
    4. Select ‘Grid’
  10. Item page
    https://www.manoloblahnik.com/gb/capcour-me-83892.html
    1. Test the images
    2. Select ‘Add to Wish List’
    3. Select a size and close the modal
    4. Select ‘Free Shipping & Returns’ and test the modal
    5. Select ‘Size Guide’ and test the modal
    6. Select ‘Gift wrapping’
    7. Select a size and the select ‘ADD TO BAG’
    8. Select ‘My Bag’ and then select ‘CHECKOUT NOW’
  11. Basket page
    1. Complimentary Gift Wrapping – Select ‘Yes, please’
    2. Please choose your wrapping – Select any wrapping
    3. Select ‘Update Shopping Cart’
    4. Select ‘Proceed to Checkout
  12. Checkout
    1. Email Address – Enter your DAC email address
    2. Title – Select your preferred title
    3. First Name – Enter your first name
    4. Last Name – Enter your last name
    5. Address Line 1 – Enter: 1 Test Street
    6. City – Enter: Cardiff
    7. Zip/Postal Code – Enter: SA1 1AA
    8. Country – Select ‘United Kingdom’
    9. Phone Number – Enter: 07123456789
    10. Select ‘Proceed’
  13. Checkout
    1. Payment Method – Select ‘Visa’
    2. Card number – Enter: 4263 9826 4026 9299
    3. Expiry date – Enter: 02/26
    4. Security code – Enter: 837
    5. Name on card – Enter: D. Smith
    6. Select ‘Complete Purchase’
  14. Wishlist
    https://www.manoloblahnik.com/gb/wishlist/
    1. Test the page
  15. Our Stories
    https://www.manoloblahnik.com/gb/the-latest
    1. Test the page
  16. Story page
    https://www.manoloblahnik.com/gb/the-latest/post/silhouettes-carolyne
    1. Test the page
  17. Contact Us
    1. Title – Select your preferred title
    2. First Name – Enter your first name
    3. Surname – Enter your last name
    4. Email address - Enter your DAC email address
    5. Topic – Select any option from the dropdown menu
    6. Message – Enter: DAC Test
    7. Select ‘Submit’
  18. Delivery
    1. Test the page
  19. Returns
    1. Email – Enter your DAC email address
    2. Order Number – Enter: 12345678
    3. Select ‘Submit’
  20. Frequently Asked Questions
    1. Test the page

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content AccessibilityGuidelines V2.2 level A and level AA to test how accessible the website is, using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.