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Matrix Booking Native Mobile Application Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

MtxBook/24 App

Client:

Matrix Booking

Project:

Native Mobile Application

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Mobile Only (Android and iOS)

Certification

To achieve certification each application undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The application underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

  • There is an unlabelled button.
    This is a third party object and Matrix Booking plans to update this content to a more accessible version; Matrix Booking is currently working with DAC to achieve this.

Journey

  1. From the login screen, choose to reset your password.
    1. NOTE! You’ll be sent an email and will reset your password in a web browser.  This browser page is NOT part of the audit.
    2. Once you’ve reset your password, go back to the app and log in
  2. From the home screen, go into settings and use the more menu to log out
  3. From the home screen, go into settings and:
    1. Update your personal details
    2. Choose Llan Coed House as your default search location
    3. Save
  4. You can book on behalf of Linnet and Cornelia:
    1. Make a new desk booking for next Tuesday for Cornelia (make her the owner)
  5. Book a room for a recurring meeting, every Wed at 2 PM for 3 weeks
    1. The room needs to fit 8 people and have disabled access (“facility” filter)
    2. Set the meeting title
    3. Set the meeting duration to 2 hours
    4. Add Linnet, Cornelia and Tim as attendees
    5. Select a formal layout
    6. Add a request for a flipchart
    7. Add a request for donuts partway into the meeting time with a note saying there’s a nut allergy
  6. From the home screen, edit the first occurrence of the recurring meeting to add someone else as an attendee (make them up)
  7. From the home screen, cancel the second occurrence of the recurring meeting
  8. Make a new desk booking for now in Wellington House
    1. The new desk booking should appear on the home screen with a Check in button
    2. Check in from the home screen
    3. Tap on the desk booking to view the booking details
    4. Choose to end the booking early

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.2 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.