Onfido Smart Capture Accreditation

All issues previously identified during the initial Accessibility Audit and 1st Retest at Levels A and AA have now been resolved.

NOTE: One issue at Level A ( 2.4.2 Page Titled ) remains; however, as discussed with the client, DAC recognise that this issue content is outside of Onfido's control because their product is embedded within their client’s webpages, and therefore Onfido's client controls the page titles for each page in the flow. As such the exception granted previously relating to Page Titled is also granted here, but will need to be documented in Onfido's Accessibility Statement as being outside of their control.

Journey 1 - Permission recovery

Flow 1: Mobile

1. Browse to https://sdk.onfido.com/demo?scenario=classic-doc (for mobile)
2. Select United Kingdom of Great Britain and Northern Ireland as issuing country
3. Select Passport
4. Continue on Phone
5. When the browser asks you to Allow camera access, select Cancel
6. The Camera Access is Denied screen is the new screen to be tested

Flow 2: Web

1. https://sdk.onfido.com/demo?scenario=classic-motion (on desktop)
2. Select Choose Document
3. Select Start Recording
4. On the Allow camera and microphone access screen, select Enable Both
5. Enable both options and then follow the on-screen instructions in order to complete face scan
6. Upload the recording

You should then receive a “Thank you screen”

 

Journey 2 - Capture SDK

Flow 1: New Doc Capture Flow

Please use the identity documents sent in our last test in this flow.

1. Browse to this link: https://sdk.onfido.com/capture/crowd/scenario/autocapture-cross-device
2. Choose United Kingdom
3. Choose “Driving license”
4. Click “continue on phone”
5. Select “Get secure link”
6. On the QR code scanner, you will need to use your mobile and scan the code. This will then re-direct you to continue the application your phone.
7. On your mobile select “Continue”
8. Select “Enable camera” and choose “Allow”
9. Take a picture of the image then select "Upload”
10. Take a picture of the back of the image and “Upload”
11. You should then get a “Uploads successful” screen on your phone and desktop will say “Thank you”

(Once you have gone through this on mobile you will need to do it on desktop. Select the “Upload files” link rather than continue on mobile and follow the steps)

 

Flow 2: Proof of Address 

This flow will ask users for a bank statement or council letter. Any document will work here. (Desktop and mobile)

1. Browse to this link:
   https://sdk.onfido.com/capture/crowd/scenario/workflow-with-capture-poa
2. Complete the flow as instructed by selecting continue and uploading any documents.
3. When all the area is complete you will be presented with a “Thank you” Screen

(Once you have completed this on either mobile or desktop, go back and do the one you didn’t do in order to get both tested)

Flow 3: QES + Doc + Motion

1. Browse to this link:
   https://sdk.onfido.com/demo?scenario=workflow-qes-and-doc-and-motion-with-forcecrossdevice
2. Add personal information using dummy details
3. Change the dropdown on the “phone number” section to United kingdom
4. Enter your phone number and continue
5. Select “Get a secure link”
6. On the dropdown choose “United Kingdom”
7. Choose “Driving license”
8. Select “Enable camera” and “Allow”
9. Take a picture of the front and back of the license and select “Upload”
10. Select “Start recording”
11. Enable the camera and select “Allow”
12. Position your face into the border and slightly turn your head left, then right until the scanning process is complete. (Support can help with this area)
13. Select “Upload recording”
14. Check both check boxes and select “Create my signature”
15. Select “Sign document”
16. One time password: Change the mobile dropdown to UK and enter your mobile number
17. Select “Send code” and then enter the code
18. Upload successful