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Pastdue Credit Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:



Pastdue Credit


Pastdue Credit

Certificate issue date:

Certificate expiry date:

Certificate status:


Desktop, Mobile and Tablet.


To achieve certification each undergoes a manual technical compliance review against WCAG 2.1 to level AA.

The underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

There are no known accessibility issues.


  1. Landing page
    1. Select the ‘Sign In’ button
  2. Sign in to your account
    1. Customer ID – Enter ‘20209873’
    2. Select the ‘I’m not a robot’ checkbox
    3. Select the ‘Sign In’ button
  3. Please Choose A Security Option To Proceed
    1. Select the ‘Secure Sign In’ option
  4. Secure Sign In
    1. Full Name – John BradyTEST
    2. Address Line 1 – Alderton Suffolk CoastalTEST
    3. Postcode (include spaces) – TE1 2SS
    4. Date of Birth – dd/mm/yyyy – 01/02/2001
    5. Select the ‘OK’ button
  5. Address Verification
    1. Select the radio button for ‘I CURRENTLY live at the above address
    2. Select the ‘OK’ button
  6. Address Verification Complete
    1. Select the ‘Access Account’ button
  7. Important Information
    1. Select the ‘Acknowledged’ button
  8. Customer ID 20209873
    1. Select the ‘Account Information’ link or button
  9. Account Information
    1. Test the page
    2. Select the ‘Financial History’ link
  10. Financial History
    1. Test the page
    2. Select the ‘Arrange Payment’ link
  11. Arrangement Request
    1. Select the ‘Continue’ button
  12. Affordability Questions
    1. Priority Bills: Are your key bills up to date? – Select ‘Prefer not to say’
    2. Other Bills: Are your other bills up to date? – Select ‘Prefer not to say’
    3. Do you manage all of your financial affairs or do you use third-party help? – Select ‘Prefer not to say’
    4. Has COVID-19 (Coronavirus) had an impact on your ability to pay? – Select ‘Prefer not to say’
    5. Select the ‘Continue’ button
  13. Thank You!
    1. What type of arrangement would you like to setup? – Select ‘Payment Plan – Multiple Instalments’
    2. Select the ‘Continue’ button
  14. Setup an Affordable Payment Plan
    1. Select ‘Monthly’
    2. Date of First Payment (dd/mm/yyyy) – Select ‘12/05/2023’ from the calendar
    3. Payment Offer – Enter ‘20’
    4. Select the ‘Continue’ button
  15. First Payment
    1. Would you like to make your first payment towards your arrangement today? – Select ‘No Thanks’
    2. Select the ‘Continue’ button
  16. Payment Plan Method
    1. Payment Methods – Select ‘Card Payment’
    2. You have card details stored. Would you like us to take payments automatically from this card? – Select ‘Yes - Use card **** **** **** 9111’
    3. Select the ‘Continue’ button
  17. Arrangement Summary
    1. Are you working at the moment? – Select ‘Yes, full time’ from the dropdown menu
    2. Source of your payment funds? – Select ‘My wages or salary’
    3. Are you comfortable making regular payments of £20.00 towards your arrangement? – Select ‘Yes - I am comfortable making regular payments of £20.00.’
    4. Select the ‘Confirm Arrangement’ button
  18. Arrangement Confirmation
    1. Select the ‘Return to Account Dashboard’ button
  19. Customer ID 20209873 (Revisited)
    1. Select the ‘Dispute Account’ option
  20. Account Information
    1. Select the ‘Dispute Account’ button
  21. Available Forms
    1. Select the ‘Select’ button for ‘Vehicle Sold Before Date of Offence’
  22. Vehicle Sold Before Date of Offence
    1. VRM – Enter ‘Test’
    2. Acknowledgement letter received? – Select ‘YES’ from the dropdown menu
    3. Details – Enter ‘Test’
    4. Select the ‘Submit’ button
    5. Review the error message
    6. Details – Enter ‘Digital Accessibility Centre Test’
    7. Select the ‘Submit’ button
  23. Attach Files Here For Vehicle Sold Before Date of Offence
    1. Select the ‘Select Files - Max Filesize 4Mb - Max Concurrent Uploads 5’ button
    2. Select the ‘Test Document’ that was sent to you with this scope
    3. Select the ‘Upload and Submit Files’ button
  24. Request: Vehicle Sold Before Date of Offence Successful
    1. Select the ‘Return to Account Dashboard’
  25. Privacy Notice
    1. Test this page
  26. Complaints
    1. Test this page


This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.