Transport For Wales App Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number: Transport For Wales App /01

Client: Transport For Wales

Product: Purchase tickets

Certificate issue date: 1st December 2021

Platform: Mobile

Certification:

To achieve certification each product undergoes a manual technical compliance review against WCAG 2.1 to level AA.

The Transport For Wales Application underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

Known Accessibility Issues

• Bluetooth keyboards are not currently supported in this version of the app.
• Selected stations in the autocomplete results list aren't being read out by Talkback screen reader on certain Android devices.

These known accessibility issues hope to be addressed by the end of January 2022.

Scope of Testing

• Journey 1 Select Language/Registration/Login
• Journey 2 Buy a ticket
• Journey 3 Outbound/Payment
• Journey 4 Live Updates
• Journey 5 More

Disclaimer:

We audit against the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible a website, App or other digital product or application is, using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.This certificate was issued on the 1st December 2021 and represents the compliance level of the pages audited on this date. Any areas of the application [purchase tickets] application not listed in the scope of testing are not covered by this certificate.