Digital Accessibility Centre Privacy Notice:

Privacy Notice

Last updated: 11 December 2025

Introduction

Our Privacy Notice has been updated to reflect the requirements defined in the UK General Data Protection Regulation (UK GDPR) and is subject to regular ongoing review to ensure continued compliance.
In using this website, you are deemed to have read and agreed to the following terms and conditions. The following terminology applies to these Terms and Conditions, Privacy Statement, and any disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us" refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

1. Who we are

• Data Controller: Gemma Nicholl, HR Manager
• Data Protection Officer (DPO): Linn Muller, General Manager
• Email: DataProtection@digitalaccessibilitycentre.org

We are responsible for deciding how we hold and use personal information about you.

2. Purposes of processing and lawful basis

We process personal data for the following purposes:

• To provide and manage our services to clients
• To administer our website and ensure security
• To comply with legal obligations

Lawful basis under UK GDPR:

• Article 6(1)(a) – Consent, where given
• Article 6(1)(b) – Contractual necessity
• Article 6(1)(c) – Legal obligation
• Article 9 – Special category data processed only with explicit consent or for legal obligations

3. Categories of personal data we process

We collect and process:

• Contact information (e.g., name, email)
• IP addresses and technical logs for website analytics
• Data collected through Google and YouTube services when you interact with embedded content or analytics
• Any other personal data you voluntarily provide

4. Location of processing

All data is processed within the UK and/or EEA.

5. Data subject rights

You have the right to:

• Access your data
• Rectify inaccurate or incomplete data
• Erase your personal data (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent where applicable

To exercise these rights, contact: DataProtection@digitalaccessibilitycentre.org

6. Privacy Statement

 We are committed to protecting your privacy. Authorised employees within the company on a need-to-know basis only use any information collected from individual clients. We constantly review our systems and data to ensure the best possible service to our clients. There are specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

7. Confidentiality

Any information concerning the Client and their respective Client Records will not be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our employees and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

8. Disclaimer

Exclusions and Limitations: The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

• excludes all representations and warranties relating to this website and its contents or which may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
• excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

9. Availability

Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs, and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely, or error-free, although it is provided to the best ability. By using this service, you thereby indemnify this Company, its employees, agents, and affiliates against any loss or damage, in whatever manner, howsoever caused.

10. Log Files

We use IP addresses to analyse trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns, and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

11. Cookies

Like most interactive websites, this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those visiting. Some of our affiliate partners may also use cookies.

12. Links

• Links to this website: You may not create a link to any page of this website without our prior written consent. If you do create a link, you do so at your own risk, and the exclusions and limitations set out above will apply to your use of this website by linking to it.
• Links from this website: We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage, in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

13. Copyright and Trademark

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this website are trademarked.
Copyright © 2025 Digital Accessibility Centre (DAC). All Rights Reserved.

14. Communications

We have several different e-mail addresses for different queries. These, and other contact information, can be found on our Contact Us link on our website or via Company literature, or via the Company’s stated telephone, facsimile, or mobile telephone numbers.

15. Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party, including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood, or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such an event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

16. Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement, or the failure of either Party to exercise any right or remedy to which it, he, or they are entitled hereunder, shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

17. General

The laws of England and Wales govern these terms and conditions. By accessing this website and using our services or buying our products, you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to, the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied, or supplemented except in writing and signed by duly authorised representatives of the Company.

18. Notification of Changes

The Company reserves the right to change this Privacy Notice from time to time as it sees fit. When we make changes to this notice, the ‘last updated’ date at the top of this page will also change. Any changes to this privacy notice will apply to you and your data immediately. If these changes affect how your personal data is processed, Digital Accessibility Centre (DAC) will take reasonable steps to make sure you know.

19. Google Analytics

Like millions of other websites, we use Google Analytics on digitalaccessibilitycentre.org. Google Analytics is a piece of software that collects data about our visitors, including:

• What website you came from to get here
• How long you stay for
• What kind of device and browser you are using
• Other aggregated trends

This tracking information allows us to better understand the kind of people who come to our site and what content they are reading, allowing us to make better decisions about design and content. Occasionally, we compile aggregate statistics about the number of visitors to this site and browsers being used. No personally identifying data is included in this type of reporting.
All of our activity falls within the bounds of the Google Analytics Terms of Service.

20. Use of AI (Artificial Intelligence)

Use of AI – DAC Website

We do not use any personal data processed by Google APIs for the purposes of developing, improving or train generalized / non-personalized AI and / or ML (machine learning) models. Depending on the service you are using, the Google Privacy Policy and/or the YouTube Terms of Service may apply.

Want to opt out of tracking?

You can opt out of Google’s Advertising Tracking Cookies or use a browser plugin to opt out of all Google Analytics Tracking Software.

21. Contact

For privacy-related queries or to exercise your rights:

Data Controller: Gemma Nicholl, HR Manager

DPO: Linn Muller, General Manager

Email: DataProtection@digitalaccessibilitycentre.org